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Trusted by millions of players across Bangladesh hi88Welcome to hi88 FAQ On this page, we've compiled answers to the questions our members ask most. From registration to payments, bonuses to betting — every topic is covered in clear, straightforward English. hi88 always wants its members to stay informed and safe, which is why this FAQ This section is updated regularly.
Registration & Login
To create an account on hi88, you'll need an active Bangladeshi mobile number or email address and a strong password. Registration takes just 2 minutes. You must be 18 years of age or older. To register,
click here।
No. Under hi88's policy, only one account may be created per mobile number or email address. If multiple accounts are detected, all of them may be permanently closed and any remaining balances forfeited.
On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and you'll receive an OTP or reset link. Set your new password using the OTP and log back in. The entire process takes just 5 minutes.
After registration, verifying your mobile number or email is mandatory. Large withdrawals may require national ID verification. This keeps your account secure and helps speed up payment processing.
After a period of inactivity, you'll typically be logged out automatically within 30 minutes to 1 hour. If the "Remember Me" option is enabled, your login details will be saved on the device. It's advisable not to use this option on shared devices.
Payments & Withdrawals
hi88 supports all the popular payment methods used in Bangladesh:
- Mobile Banking: bKash, Nagad, Rocket
- Bank Transfer: All Major Banks
- Online Banking: Net Banking
A minimum of ৳500 applies for deposits and ৳1,000 for withdrawals.
Deposits via bKash, Nagad, and Rocket are usually credited instantly. Bank transfers may take anywhere from 15 minutes to 1 hour. If you run into any issues, contact support with your transaction ID.
Withdrawals are typically processed within 15 minutes to 24 hours of submitting your request. Your first withdrawal may take a little longer due to identity verification. Processing may be slightly delayed on bank holidays.
hi88 generally does not charge any fees for deposits or withdrawals. However, your mobile banking provider or bank may apply their own transaction fees. For more details,
Terms & Conditions Visit the page.
Yes, withdrawing bonus funds requires meeting the wagering requirements. Typically, you must wager 10–20 times the bonus amount. Each bonus carries its own wagering terms — make sure to read them carefully before claiming any offer.
Bonuses & Offers
New members at hi88 are welcomed with an attractive welcome bonus. First-deposit bonuses, free spins, and exclusive offers are available to all new sign-ups. To see current offers,
On the registration page, go.
Log in to hi88 every day to earn a daily login bonus. You can also earn a Daily Cashback offer by placing a certain amount in bets. Turn on app notifications so you never miss a new offer.
When a friend registers on hi88 using your referral link, both of you receive a bonus. Once your referred friend makes their first deposit, you'll earn a referral bonus. You can find your referral link in your account dashboard.
No separate registration is needed to join the hi88 VIP program. Simply earn points through regular betting and gaming, and you'll be automatically upgraded to higher VIP tiers. VIP members enjoy higher cashback rates, a dedicated account manager, and exclusive tournament access.
Betting & Games
hi88 offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Cricket and football betting are the most popular among Bangladeshi players. Live betting is available for all major tournaments, including IPL, BPL, and the World Cup. For more details,
Betting Page See details.
Yes, hi88 offers a full live betting experience. Odds update in real time as matches are in progress, and in-play bets can be placed at any moment. Live scores, match statistics, and analysis are all available on the same page. To learn more,
Analytics Page See details.
hi88's Live Casino lets you play against real dealers in over 100 games, including Baccarat, Roulette, Blackjack, Teen Patti, and Andar Bahar — all streamed in 1080p HD video.
New Games View the latest games on the page.
The minimum bet at hi88 starts from ৳10, making it ideal for new players. Maximum bet limits vary by game and event. VIP members enjoy higher betting limits. For more details,
Terms & Conditions Visit the page.
To participate in the hi88 lottery, log in to your account and head to the
on the Lottery page Go, buy your tickets, and wait for the draw results. Daily, weekly, and monthly lottery draws are held, and prizes are credited directly to your account.
Security & Privacy
Yes, hi88 uses industry-grade SSL encryption to keep all member data secure. We never share your personal information with third parties. For more details, please review our
Privacy Policy read.
Go to Account Settings → "Security" → enable "Two-Factor Authentication". You'll receive an OTP on your mobile — enter it to activate 2FA. From then on, every login will require an OTP, keeping your account more secure.
If you notice any suspicious transactions or login activity on your account, change your password immediately and email support@hi88-baji.com. hi88 will never ask for your password via email or message — any such request is a scam.
Yes, hi88 is a licensed online gaming platform. We operate under the approval of an international gaming regulatory body, and regular third-party audits are conducted to ensure transparency and fair play.
Mobile App
Download the hi88 app directly from our
Download Page Simply download and install the APK file on your Android device. Before installing, enable "Unknown sources" in your phone's settings. The full process is
app page shown step by step.
The hi88 app is currently available primarily for Android. iOS users can visit hi88-baji.com on Safari or Chrome to use the mobile-optimized website. Stay tuned for updates on the iOS app.
Yes, the hi88 app gives you access to everything on the website — Sports Betting, Live Casino, lottery, payments, bonuses, and more. The app also offers push notifications, biometric login, and faster loading speeds.
You'll be notified of new updates from within the app or via push notification. To update,
Download Page Download the latest APK from the site and install it over the existing version. Your data and account information will remain completely intact.
Account Management
After logging in, go to your account dashboard → "Profile Settings" → update the relevant details. Changing your registered mobile number or email will require OTP verification. Updating your name or date of birth may require you to submit a valid ID.
Yes, as part of responsible gaming, hi88 allows members to take a temporary break or permanently close their account. Contact support@hi88-baji.com for assistance, or
Responsible Gaming Visit the page.
After logging in, go to "Betting History" and "Transaction History" in your account dashboard to view full details of all past bets and payments. You can also filter by date, amount, and outcome.
Support & Contact
There are several ways to reach hi88 support:
- Email: support@hi88-baji.com (response within 24 hours)
- Live Chat: Click the chat icon in the bottom-right corner of the website
- App Support: From the "Help" section of the hi88 app,
Our support team is available 24/7 in Bengali.
To submit a complaint, email support@hi88-baji.com with full details. Include your account ID, the date of the incident, and a clear description to help us resolve it faster. All complaints are reviewed carefully and responded to within 48 hours.
Yes, hi88 is committed to responsible gaming. You can set deposit limits, betting limits, self-exclusion, and cooling-off periods. If you need help,
Responsible Gaming Visit the page.
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Summary
Hi88 FAQ — Everything in One Place
hi88 one of the most trusted and popular online betting platforms in Bangladesh. On this FAQ On this page, we've aimed to answer all key questions about registration, login, payments, bonuses, betting, security, and the app — all in plain, easy-to-follow English.
hi88aims to give every member the best possible experience. That's why we offer 24/7 Bengali-language support, fast payment processing, and great bonus offers — always here for you. This hi88 FAQIf you can't find what you're looking for there, email us directly at support@hi88-baji.com or reach us via live chat.
Safely, responsibly, and with confidence hi88. Please keep in mind, hi88Only users aged 18 and above may open an account and play.