Important: By using the hi88 platform, you are considered to have read and accepted this Privacy Policy in full. Any changes will be updated on this page.

Section 01
What Data We Collect

Hi88 collects certain personal information to deliver the best experience. This data collection is fully transparent and limited to specific purposes.

Information Collected at Registration

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number, and residential address.
  • Login Information: Username and encrypted password.
  • Payment Information: Mobile banking number or required bank account details.

Automatically Collected Information

When you use the hi88 platform, the following information is automatically logged:

  • IP address and device type.
  • Browser and operating system information.
  • Platform activity logs: login times, game history, and betting records.
  • Browsing behavior collected via cookies and tracking technologies.
  • Referral source — how you found and arrived at hi88.

Information Collected During KYC Verification

To verify financial transactions and prevent fraud, hi88 may request the following documents:

  • Copy of National ID (NID) or passport.
  • Utility bill or bank statement as proof of address.
  • Proof of ownership of the payment method.

Section 02
How We Use Your Information

Hi88 uses collected data only for specific, legitimate purposes. See the table below for the key uses:

Data Type Purpose of Use
Identity Information Account creation, identity verification, and age confirmation
Contact Information Account notifications, promotional messages (with consent), and support communications
Payment Information Processing deposits and withdrawals, fraud detection
Activity Log Responsible betting monitoring, dispute resolution, and service improvement
Device & IP Information Security verification, prevention of unauthorized access
KYC Documents AML (Anti-Money Laundering) compliance and fulfillment of legal obligations

hi88 never shares your data with third parties for marketing or advertising purposes. You can opt out of promotional emails or SMS at any time.

Section 03
Where and how long your data is stored

Hi88 servers operate in internationally certified data centers with both physical and digital security measures in place.

Your personal information is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years for legal and regulatory purposes. Beyond this period, the data is permanently deleted or anonymized.

Payment transaction records may need to be retained for an extended period in accordance with financial regulations. In such cases, applicable legal obligations take precedence.

Section 04
Who Your Data May Be Shared With

Hi88 does not sell your data to third parties as a matter of policy. However, limited sharing may occur in the following circumstances:

  • Payment processor: Limited data is shared with bKash, Nagad, banks, or other payment gateways solely to process transactions.
  • KYC services: Documents may be shared with trusted third-party verification agencies for identity verification purposes.
  • Legal Authority: Information may be disclosed in response to court orders, lawful requests from investigative authorities, or applicable legal obligations.
  • Technology provider: A limited number of technology partners support platform operations and maintenance. They are bound by hi88's privacy policy.

Outside of the specific reasons stated above, hi88 will never share your information with any advertiser, broker, or unknown third party.

Section 05
Cookies & Tracking Technologies

Hi88 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running effectively.

These cookies are essential for the platform's core functionality. They are used to maintain login sessions, perform security checks, and store form data. They cannot be disabled, as the platform cannot function properly without them.

Analytics cookies are used to understand how users interact with the platform. They collect anonymous data such as time spent on each page and buttons clicked. This information is used to improve our services.

Personalization cookies are used to remember your preferences and settings — such as language selection and display preferences — making your experience more comfortable.

Marketing cookies may be used to show relevant offers and promotions. These are activated based on user consent and can be managed through your browser settings.

Most browsers let you manage cookie preferences. However, disabling essential cookies may cause some features on the hi88 platform to stop working.

Section 06
Your Data Rights

Hi88 believes every user has full rights over their own data. You may exercise the following rights at any time:

Right to AccessSubmit a request to find out what information we hold about you.
Right to RectificationYou may request corrections to any inaccurate or outdated information.
Right to ErasureYou may request deletion of your data under certain circumstances.
Right to Restrict ProcessingRequest that the use of your data be restricted to specific purposes.
Right to Data PortabilityThe ability to receive your data in a machine-readable format.
Right to ObjectYou may object to certain types of data processing.

To exercise any of the rights above, email us at support@hi88-baji.com. hi88 will respond to your request within 48 hours. Please note that certain requests may not be fully fulfillable due to legal obligations — you will be informed of the reason if that is the case.

Section 07
Account & Password Security

No matter how robust hi88's security measures are, you also have a role in keeping your account safe. Please follow the guidelines below:

  • Use a strong password — combine uppercase and lowercase letters, numbers, and special characters.
  • Never share your password with anyone — hi88 support will never ask for your password.
  • If you log in on a public or shared device, always log out when you are done.
  • If you notice any unrecognized activity on your account, contact our support team immediately.
  • Stay alert to phishing emails and fake websites — hi88 will never ask for your password via email.

Hi88 will automatically alert you if a suspicious login or unusual activity is detected, and may temporarily lock your account if necessary.

Section 08
Child Protection

Hi88 is a platform strictly for adults (18+). We do not knowingly collect data from anyone under the age of 18.

Age verification is conducted at registration, and age confirmation is mandatory as part of the KYC process. If any data belonging to a minor is identified in our system, it will be deleted immediately and the associated account will be closed.

A note for parents — please monitor your children's online activity and use parental control software where appropriate.

Section 09
Changes to the Privacy Policy

Hi88 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, a notification will be sent to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

Section 10
Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@hi88-baji.com
  • Response Time: We typically respond within 48 hours.
  • Data Request: Email us with your name, email address, and account ID.

This Privacy Policy was last updated on January 1, 2026 date. hi88 respects your privacy and is committed to keeping your data secure.